This Privacy Policy explains how dreamji collects, uses, stores, shares, and protects the personal information of players and visitors to dreamji.org. dreamji is committed to handling your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC). By creating a dreamji account or using the Platform, you consent to the data practices described in this Policy.
dreamji ("we," "us," "our") is the data controller in respect of personal information collected through dreamji.org. dreamji operates the Platform under a license granted by the Philippine Amusement and Gaming Corporation (PAGCOR). As a PAGCOR-licensed operator, dreamji is subject to Philippine gaming regulations, the Data Privacy Act of 2012, and any supplementary directives issued by the National Privacy Commission. Questions regarding this Policy or the exercise of your data rights should be directed to the dreamji Data Protection Officer as specified in Section 15.
When you register a dreamji account, complete KYC verification, contact support, or use Platform features, we collect information you provide directly, including:
When you access dreamji.org, our systems automatically collect certain technical and behavioural data, including:
dreamji may receive personal information about you from third parties in specific circumstances, including identity verification data from KYC service providers, fraud screening signals from payment processors, and responsible gaming referral data from PAGCOR or accredited counselling organisations where you have given consent for such sharing.
dreamji uses your personal information for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and authentication | Identity, contact, login credentials |
| KYC identity verification (PAGCOR/AMLA compliance) | Identity documents, facial images, financial data |
| Processing deposits and withdrawals | Financial data, transaction history |
| Providing and personalising Platform services | Game history, session data, preferences |
| Fraud detection and anti-money laundering screening | Identity, financial, device, and behavioural data |
| Customer support and dispute resolution | Contact data, support communications, account history |
| Responsible gaming monitoring and intervention | Gaming behaviour, session data, self-exclusion status |
| Regulatory reporting to PAGCOR and NPC | Identity, financial, and compliance data |
| Marketing communications (where consented) | Contact data, game preferences |
| Platform security and technical operations | Device, IP, session data |
dreamji processes your personal data under the following legal bases as recognised by the Data Privacy Act of 2012:
dreamji.org uses cookies and similar technologies to operate the Platform, authenticate your session, remember your preferences, and analyse usage patterns. The categories of cookies used are:
You may manage non-essential cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to use the dreamji Platform's core features but may reduce personalisation. dreamji does not use third-party advertising or cross-site tracking cookies.
dreamji does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
dreamji's primary data infrastructure is hosted within the Philippines. Where certain service providers (such as cloud infrastructure or game providers) process data outside the Philippines, dreamji ensures that such transfers are subject to appropriate safeguards consistent with National Privacy Commission guidance, including contractual data processing agreements that impose data protection standards equivalent to those required by the Data Privacy Act of 2012. dreamji will not transfer your personal data to a foreign jurisdiction that does not provide an adequate level of protection without your explicit consent or a lawful legal basis.
dreamji retains your personal information for the periods set out below, after which data is securely deleted or anonymised:
dreamji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction, including:
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by dreamji:
To exercise any of these rights, contact the dreamji Data Protection Officer as described in Section 15. dreamji will respond to data rights requests within fifteen (15) calendar days of receipt, or within thirty (30) days where additional time is required and you are notified accordingly.
The dreamji Platform is strictly restricted to persons aged twenty-one (21) years and above, in compliance with PAGCOR age restrictions for online gambling in the Philippines. dreamji does not knowingly collect, process, or store personal information from individuals under 21 years of age. If dreamji identifies or is informed that a player is under 21 years of age, the account will be immediately suspended, all balances and winnings will be forfeited, and any personal data collected will be deleted in accordance with applicable Philippine law. If you believe a minor has created a dreamji account, please contact dreamji support immediately.
With your consent, dreamji may send you promotional messages, bonus offers, and platform updates via SMS to your registered Philippine mobile number. You may withdraw your consent to marketing communications at any time by: (a) updating your communication preferences within your dreamji account settings; or (b) replying "STOP" to any SMS marketing message; or (c) contacting dreamji support via live chat. Withdrawal of marketing consent does not affect the lawfulness of processing prior to withdrawal, and you will continue to receive essential service communications (e.g., deposit confirmations, withdrawal notifications, and security alerts) which are not subject to marketing consent.
dreamji processes your gaming behaviour data — including session durations, deposit frequency, loss patterns, and self-exclusion status — for the purpose of responsible gaming monitoring. This processing is carried out in fulfilment of dreamji's PAGCOR licensing obligations and in the legitimate interest of player welfare. Responsible gaming data is not used for marketing profiling. Where a player's gaming behaviour triggers dreamji's responsible gaming intervention protocols, relevant support information will be presented within the Platform. Self-exclusion requests and responsible gaming limit settings are retained for the full duration specified by the player (or permanently, in the case of permanent self-exclusion) and will not be reversed at the player's request during the exclusion period, in compliance with PAGCOR responsible gaming standards.
dreamji may update this Privacy Policy from time to time to reflect changes in our data practices, PAGCOR regulatory requirements, or Philippine data protection law. When material changes are made, dreamji will notify registered players by posting a prominent notice on dreamji.org and, where practicable, by sending an SMS notification to your registered mobile number. The revised Policy will become effective on the date specified in the notice. Your continued use of the dreamji Platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. You are encouraged to review this page periodically.
For any questions about this Privacy Policy, requests to exercise your data rights, or to report a privacy concern, please contact the dreamji Data Protection Officer:
dreamji is committed to resolving privacy inquiries within fifteen (15) calendar days. If you are not satisfied with dreamji's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Six pillars of the dreamji data protection commitment — what they mean for every Filipino player.
dreamji's data practices are governed by the Philippine Data Privacy Act of 2012 and the National Privacy Commission's implementing rules — not foreign regulations with no force in the Philippines. Your rights are enforceable under Philippine law.
Every data transmission between your device and dreamji is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banking institutions. Your login credentials, personal details, and financial data are never transmitted in plain text.
dreamji does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for their own commercial purposes. The data you share with dreamji stays with dreamji and is used exclusively to provide and improve your gaming experience.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your dreamji account data. dreamji's Data Protection Officer responds to all data rights requests within 15 calendar days — and your rights are backed by the NPC's enforcement powers.
Promotional SMS from dreamji requires your explicit consent before being sent. You can withdraw that consent at any time — from account settings, by replying STOP, or via live chat — with no impact on your account access or the essential service messages you need.
dreamji's data handling practices are subject to periodic review by PAGCOR as part of the ongoing license compliance process. This gives every Filipino dreamji player an independent regulatory assurance that data privacy commitments are being maintained — not just stated.
Now you know exactly how dreamji handles your personal information. Join the dreamji community — PAGCOR-regulated, Data Privacy Act compliant, and built for Filipino players who deserve both great gaming and genuine privacy.
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